Privacy policy 

At Isla Bytes, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using our services, you agree to the terms set forth in this policy.

1. Information We Collect

We collect various types of personal information to process your orders, enhance your experience, and communicate with you effectively. The information we collect includes:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
• Payment Information: Since we offer a cash-on-delivery payment option, we collect information necessary to fulfill your order.
• Device and Usage Information: We may collect non-personal information about your device and usage, such as IP address, browser type, and browsing activity on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: Your personal and shipping information is used to process and deliver your orders.
• To Improve Customer Service: Your data helps us respond to inquiries and fulfill your requests.
• To Personalize User Experience: We use the information to better understand your needs and provide you with more relevant products and services.
• To Communicate with You: We may send you order updates, promotions, and notifications related to your account and purchases

3. How We Protect Your Information

We adopt appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies for data transmission and secure servers.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who help us operate our website and deliver services to you, such as shipping companies or email service providers.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and optimize your user experience.

6. Your Rights

You have the right to:

• Access: You can request details of your personal information that we hold.
• Correction: You may update or correct any incorrect personal data.
• Deletion: You may request the deletion of your personal information, subject to certain conditions.

If you wish to exercise any of these rights, please contact us at [email protected].

Opt-Out Instructions

If you wish to opt out of receiving marketing emails, newsletters, or promotional materials from Isla Bytes, you can do so at any time by following the steps below:

1. Email Unsubscribe:
   Click the “Unsubscribe” link at the bottom of any marketing email you receive from us.

2. Direct Request:
   You may also opt out by contacting us directly via email at [email protected]. Please include “Opt-Out Request” in the subject line and specify the type of communications you wish to stop receiving.

3. Account Preferences:
   If you have an account with us, you can manage your communication preferences through your account settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at [email protected].