Shipping Policy

Shipping Policy

At Isla Bytes, we strive to provide a smooth shopping experience, including reliable and timely shipping. This Shipping Policy outlines the details of how we handle your orders and ensure prompt delivery to your doorstep.

1. Shipping Regions

We ship our products worldwide to most locations. Whether you are in North America, Europe, Asia, or elsewhere, you can shop with ease at Isla Bytes. Delivery times and shipping rates may vary depending on your location.

2. Shipping Methods

We offer a range of shipping methods to ensure that your order arrives safely and on time. The shipping options available to you will be presented during checkout, based on your location.

  • Standard Shipping: Available for most regions, typically takes [7-15 business days] depending on your location.
  • Express Shipping: Available for select locations at an additional cost, with an estimated delivery time of [3-7 business days].

Note: Shipping fees are calculated at checkout based on your shipping address and selected shipping method.

3. Order Processing Time

Once your order is placed, it will be processed within [typically 1-2 business days]. Orders are typically processed Monday through Friday, excluding holidays. Once your order is processed, you will receive a confirmation email along with tracking details.

4. Delivery Time

The estimated delivery time depends on your location and the shipping method chosen:

  • Domestic Shipments
  • International Shipments

Please note that delivery times may be impacted by factors such as weather, customs delays, or other unforeseen events.

5. Cash on Delivery (COD) Payment Option

As Isla Bytes only offers the Cash on Delivery (COD) payment method, payment for your order will be collected upon delivery. Please ensure that you have the correct cash ready when your order arrives.

6. Shipping Costs

Shipping costs will vary based on the destination and shipping method you select at checkout. The total shipping cost will be displayed before you complete your order.

  • Free Shipping: Available for specific regions or promotional periods. Check our website or your cart for details.
  • Standard Shipping Fee: Calculated at checkout based on your location.

7. Customs, Duties, and Taxes

For international shipments, the recipient is responsible for any additional charges, such as customs duties, taxes, or import fees, that may apply in the destination country. These charges are determined by the customs authorities in the destination country and are not included in the shipping fees charged by Isla Bytes.

8. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your order online. If you have any questions about the status of your shipment, you can also contact us directly.

9. Issues with Delivery

If your order arrives damaged, or if there are any issues with your shipment (incorrect or missing items), please contact us immediately at [email protected] with the following details:

  • Order number
  • Photos of the damaged items (if applicable)
  • A description of the issue
  • 10. Contact Us

If you have any questions regarding shipping or need assistance with your order, feel free to contact us at [email protected].